Contact Moonstone Customer Care, Insured Shipping & 7-Day Exchanges
Moonstone Jewelry (operated by Kuber Enterprises) provides dedicated WhatsApp, telephone, and email concierge support alongside 100% free insured prepaid shipping and easy 7-day exchanges across India. Whether tracking a hallmarked 925 sterling silver order or requesting a bulk 999 pure silver coin quote, our team responds within 24 business hours.
How Can Our Silver Concierge Assist With Your Order or Inquiry?
Complete the form below with your contact details and optional order ID. Every message is routed directly to our support specialists for resolution within 24 business hours.
How Do You Reach Moonstone Customer Care Directly?
You can reach Moonstone Jewelry directly via WhatsApp or telephone at +91-9315282200 and by email at [email protected] or [email protected]. Our specialists resolve tracking, sizing, and coupon inquiries within 24 business hours.
How Long Does Free Insured Pan-India Shipping Take?
Every prepaid Moonstone order qualifies for 100% free, fully insured doorstep delivery across India, dispatched within 24 to 48 hours in tamper-evident luxury packaging. Depending on your pincode, parcels arrive within 3 to 7 business days with live SMS and email tracking links.
- Metro Cities: 3 to 5 business days after dispatch.
- Rest of India: 5 to 7 business days after dispatch.
- 100% Transit Insurance: Full coverage until your parcel is safely in your hands.
What Is Moonstone’s 7-Day Easy Exchange & Return Policy?
Moonstone offers a 7-day easy exchange and genuine return guarantee on unused hallmarked 925 sterling silver jewelry and sealed 999.0 pure silver coins. Simply share your order ID and unboxing details via our form or WhatsApp within 7 days of delivery for a swift replacement or refund.